At Flamingo City Stays (“we,” “our,” or “us”), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services, visit our website (https://flamingocitystays.in/), or interact with us. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
a. Personal Information: We may collect the following personal information when you interact with us:
Full name
Contact details (email address, phone number, mailing address)
Payment information (credit/debit card details, billing address)
Identity verification documents (e.g., government-issued ID)
b. Non-Personal Information: We also collect non-personal data, such as:
Browser type, IP address, and device information
Pages visited, time spent on the site, and referral sources
Cookies and similar technologies to enhance your browsing experience
c. Information from Third Parties: We may receive information from third-party sources, including payment processors and booking platforms.
How We Use Your Information
We use the collected information for the following purposes:
To process and confirm your bookings
To communicate with you about your stay, offers, and updates
To ensure compliance with legal obligations
To improve our services and personalize your experience
To prevent fraud, unauthorized access, or misuse of our platform
Sharing Your Information
We may share your information with:
Service Providers: Trusted third-party vendors who assist in our operations, such as payment gateways and customer support services
Legal Authorities: In compliance with applicable laws or to protect our legal rights
Business Partners: In case of partnerships, mergers, or acquisitions
We do not sell or rent your personal information to third parties for marketing purposes.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, your data will be securely deleted or anonymized.
Security Measures
We implement robust security measures to protect your data, including:
SSL encryption for secure data transmission
Regular system updates and vulnerability assessments
Restricted access to sensitive information
While we strive to protect your information, no system is entirely foolproof, and we cannot guarantee absolute security.
Your Rights
You have the following rights concerning your personal information:
Access your data and request corrections
Withdraw consent for specific data uses
Request data deletion, subject to legal and contractual constraints
Lodge complaints with relevant data protection authorities
To exercise your rights, contact us at flamingocitystays@gmail.com.
Cookies Policy
We use cookies to:
Enhance user experience
Analyze website traffic
Provide personalized recommendations
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.
Updates to This Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on our website with a revised “Effective Date.” Continued use of our services signifies your acceptance of the updated policy.
